This privacy policy explains how ‘we’ Taylormade Garden Machinery use any personal information we collect about you when you choose us to provide a service for you. You may speak with us via telephone, post, email, and website or of course face to face in our showroom.
Topics:
- What information do we collect about you?
- How will we use this information about you?
- Marketing
- Access to your information and correction
- Cookies
- Changes to our privacy policy
- How to contact us
What information do we collect about you?
We may collect the following information:
- Name
- Address
- Email address
- Payment Details
- Other information relevant to customer surveys and/or offers
We collect information about you when you register with us, make an enquiry or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected by using cookies.
How will we use the information about you?
- We collect information about you to process your order or to action your enquiry and, if you agree, to contact you by post, email or telephone.
- We may need to take your credit/debit details at your request in order to take payment for the services we have provided. We DO NOT store this information.
- We may use your information to contact you to let you know when a service is due.
Marketing
From time to time, we may also use your information to contact you for marketing purposes. We may contact you by email, phone or post. We may use this information to customize and improve our website and services.
We do not share your information with any other companies for marketing purposes.
You may choose to restrict the collection or use of your personal information, when you are asked to complete a form either on the website or in our documentation. Just look for the box that you can tick to indicate that you do not want the information to be used for direct marketing purposes.
You have the right at any time to stop us from contacting you for marketing purposes.
Access to your information and cookies
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please write to us at the following address.
Taylormade House, Beamhurst, Uttoxeter ST14 5EA
We may make a small charge for this service if excessive requests are made.
We want to make sure that your personal information is accurate and up to date.
You may ask us to …
- Correct information you think is inaccurate.
- Restrict use of your information. (Such as to prevent the use for marketing purposes.)
- Remove information. Your right to ask us to delete your information will depend under which lawful basis we are processing your information.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. This information is used to track visitor use of the website and to help us improve our website, by understanding customer needs.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Other Websites
Our website contains links to other websites of interest. This privacy policy only applies to this website so when you link to other websites you should read their privacy policy.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.
How to contact us
Please contact us if you have a question about our privacy policy or information we hold about you:
- By email: info@taylormademachinery.com
- Or write to us at: Taylormade House, Beamhurst, Uttoxeter ST14 5EA
Payments
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Please see the Stripe Privacy Policy for more details.
